Returns & Exchanges

At Xteink X4, we stand by the quality of our electronics and offer a 30-day window for returns on all hardware and accessories. Items must be in their original packaging with all components included to qualify for a full refund or exchange.

1

Initiate Request

Log into your Xteink X4 account and navigate to your order history to select the item you wish to return and submit a formal request.

2

Print Shipping Label

Once your request is approved, download and print the prepaid shipping label provided via your registered email address.

3

Secure Packaging

Place the electronic device in its original box along with all manuals and cables, ensuring it is securely padded to prevent damage during transit.

4

Inspection and Refund

Our technicians will inspect the device upon arrival, and your refund will be processed to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing